This website is operated by PT. Tiga Empu Handal Bersaudara (“we,” “us,” or “our”), the official owner of the Ahad PRTE brand. By accessing, browsing, or purchasing from this website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services or completing any transactions.
You may access and use this website for personal, non-commercial purposes only. You agree not to misuse the website, attempt unauthorized access, or engage in activities that may disrupt its performance, harm our reputation, or compromise data security.
We make every effort to ensure that product descriptions, specifications, and images are accurate and up to date. However, minor variations in color, size, or design may occur due to manufacturing updates or display differences. We reserve the right to modify or discontinue products at any time without prior notice.
All prices on this website are displayed in United States Dollars (USD) unless otherwise stated.
Prices may vary slightly depending on your location and applicable exchange rates at the time of purchase.
We accept secure international payment methods, including PayPal, Midtrans, and major credit/debit cards.
All transactions are processed through trusted third-party gateways to ensure the safety and confidentiality of your payment information.
We reserve the right to modify prices, promotions, or offers without prior notice. In the event of a pricing or transaction error, we will contact you to confirm, update, or cancel your order before it is processed.
Estimated delivery times are provided for your reference and may vary based on destination, courier service, or customs clearance. We are not responsible for delays or additional charges caused by third-party logistics providers, customs processes, or unforeseen circumstances.
We accept returns or exchanges only for items that are defective, damaged upon arrival, or not as described. To request a return, please contact our support team within 7 days of receiving your order, including proof of purchase and clear photos of the item. Products must be unused and returned in their original packaging. Refunds will be processed after the returned item has been received and inspected.
All content on this website, including text, images, logos, graphics, and software, is the intellectual property of PT. Tiga Empu Handal Bersaudara or its licensors. You may not reproduce, distribute, or modify any material without prior written consent from us.
To the fullest extent permitted by law, PT. Tiga Empu Handal Bersaudara shall not be held liable for any direct, indirect, or incidental damages arising from the use or inability to use our products or website. Our total liability shall not exceed the amount paid for the product in question.
These Terms & Conditions are governed by general international e-commerce principles and applicable trade laws. By using this website, you agree that any disputes will be handled fairly and in accordance with established legal standards.
For questions regarding these Terms & Conditions, please contact:
📩 Email: support@the-ahad.com
🏢 Company: PT. Tiga Empu Handal Bersaudara
🌐 Website: www.the-ahad.com
